Awesome so you have decided you want something unique, something designed very specifically with you and your partner in mind! Firstly have you checked our ready made collection here. Make sure you give our online catalogue a quick browse to make sure we don’t have something suitable already available! If not let’s make some magic together!
It is important to note that with bespoke designs you are not only purchasing a product but also requiring our professional design services and with this there will be a bespoke design fee that will vary depending on your suite.
Fill in our online enquiry form providing as much detail as possible about the vibe/style of your event along with details on each item you are interested in including in the suite and we will be in contact with you via email to ask a few more questions in order to provide you with an initial quote. If required we may also arrange a phone consult to further discuss as we know some people find it easier to discuss over the phone then explain in email - if this is you please mention in your enquiry and we will book a time.
Quotes can vary and be heavily dependant on finishings, stock and quantities. When making your estimates for quantities we recommend to half your guest list and then add roughly 5-10% for spares (remember that generally speaking most invites are for couple or families so don’t make the mistake of ordering one invite per guest nd ending up with too many!) If this number changes slightly closer to ordering we can always adjust but please allow enough for spares as it will be alot more cost effective to pay for a few spares upfront then to have to order extras later.
Once you are happy with the quote and the deposit has been paid, we will get you to send through all of your details and information and we will get cracking on putting together your design concept!
We have roughly a one week turnaround for design depending on workload and must be booked in advance as schedule can book up quickly over wedding seasons. We will inform you of an exact turn around time at the time.
Your custom design fee will include 2 rounds of revisions, after this any further revisions and changes will be charged out at our hourly design rate.
Once happy with the final design you will be sent an artwork approval form which will be your last chance to proof check any spelling, details etc and from here you will be required to give final quantities along with final payment of your suite.
Final payment of the suite is also considered final approval of the artwork and must be fully paid before anything is sent off to production. Once payment has been received everything will commence printing/production. The turn around time to receiving the goods in your hands will be dependant on print finishing options, schedule and whether or not we have to order in specialty stocks. Specialty finishings such as foiling, embossing, letterpress will take between 3 - 5 weeks whereas digital printing can usually be turned around in 7-10 days. You will be informed of your ETA once artwork is approved.
If you require something urgently we are sometimes able to assist with these however we will need to be notified upfront of your timeframe to confirm whether or not your deadline is able to be met. Please note additional rush fees will apply.
We recommend handing out your save the date invitations 9-12 months prior to your wedding date to give your guests the most time available to make any travel arrangements.
With this in mind if you are ordering a template based design online you should allow an additional month to order your invites, have them arrive, assemble and deliver to your guests. If you are after a custom design please get in contact as soon as possible as these will take longer and will need to be scheduled in based on workload.
For your special day we recommend handing these out 3 months in advance if you have not already sent out save the dates or about 8 weeks in advance if you have.
Our recommendation for timelines is to work backwards from the wedding date, find out from your vendors when is their cut off for final numbers and work your RSVP date around 2 weeks before that to give yourself time to round up any last minute responses. This usually works out to be anywhere from 4-6 weeks out from the big day, which means you have given your guests about that same amount of time to receive and respond to your invites.
The design and production process on custom wedding suites itself can take anywhere from 6-8 weeks so its best to get in contact with us about 6 months prior to the big day at the very latest! We recommend getting in contact sooner rather than later to make sure we can fit you into our calendar!
This one is totally up to you but you certainly don't have to!
If you would like a quote for everything upfront just let us know at the time so you can have an idea on pricing to help with your wedding budget. Paying for weddings can start to add up quickly so being able to separate things like your wedding invites from your on the day stationery helps to spread out the costs a little bit.
It's also important to consider things like seating charts, place cards, menus, bonboniere etc are all usually dependant on your RSVP's and can't be done too far in advance. If you would love us to do these for you we recommend booking in your wedding date with us for the items you require with as much notice as possible and then organising final artwork around 4-6 weeks out.
Shipping & Returns
Each item states turnaround time under product description - please be sure to check this prior to placing your order as turnaround times will vary depending on product. Please also keep an eye on your emails as majority of our products will require you to approve the artwork proof before sending anything to print.
We use both Toll + Australia Post to ship your goods. Price for shipping is determined by them and calculated at the checkout depending on weight, size and location.
We sure do! Contact us via email before placing your order so that we can organise a shipping price for you based on your location.
We do our absolute best to ensure all items are packaged in tightly and with a lot of care to survive the journey to you however we can't personally deliver to every client - as much as we would love to! This means we rely heavily on postage and courier suppliers and sometimes things can get damaged along the way. If this happens please take a photo and email us within 24 hours so that we can assist you with a solution.
Due to the custom nature of our work we have a strict no return policy!
Please take careful consideration when placing your order and thoroughly check all information, dates, names etc are correct as we will not accept returns based on incorrect information being entered, events being cancelled, deadlines not being able to be met or change of mind.
To ensure your expectations are met please make sure you purchase a sample pack prior to ordering invitations.
Unfortunately no we do not sell or supply un-printed materials we only source and stock materials for us to use internally.
Unfortunately no. Design files remain property of The Little Details and you will only receive digital proofs for approval and the printed goods.
No everything will arrive separately in a box with one invitation assembled as a guide. We recommend getting your bride tribe over, popping some bubbles and getting a bit of an assembly train going and you will knock them over in no time!
Uh oh! This is the absolute worst feeling ever running out of invites and realising you have forgotten some people!
The short answer is yes we can definitely print you off some extras however unfortunately the price for these extras can end up being more than your original invites. Especially when you have specialty print finishes like foiling in your suite (remember those set up costs we mentioned earlier?).
We STRONGLY recommend triple checking your guest list with your partner and families before finalising your number and then add 5-10% for extras so that even if someone was missed you have some spares to get you through! It is much cheaper to order spares upfront then it will be to order reprints!
Our pre-made templates are designed with colours and fonts that work aesthetically well together. We are happy to make minor tweaks to match your wedding colour palette however any further tweaking to elements and fonts will need to be emailed through prior to ordering and are subject to additional custom design fees.
We are happy to assist with urgent orders however please be aware because you are jumping the queue there will be rush fees involved! Send us an email or fill in the enquiry form prior to purchasing so that we can confirm we can meet your deadline!
We most certainly do!! We are more than happy to assist with any of your graphic design needs whether it be ongoing design services for flyers, newsletters, print/digital ads or one off logo/branding packages. Send an email through or fill in our contact form so that we can discuss with you further.
We tend to work behind the scenes some crazy hours to fit everything in however our contactable hours are between 9am - 5pm Monday to Friday and our best method of contact is via our email email@example.com please note we are a small business and don't have the man power to respond to emails 24/7 so please allow 3-4 business days for a response and we will do our absolute best to get back to you as soon as we can.